Would you like to know what your customers really think about you?
If someone has a bad time using your product or service, they might tell you about it. But often, they’ll tell their friends instead. Wouldn’t you love to be able to eavesdrop on those conversations, so you can find ways to improve your offering?
Or perhaps you’d like to know when people are saying good things about you. Then you could thank them directly, or maybe even invite them to write a testimonial or review about your products or services.
Gathering honest feedback about your business can be incredibly useful. But how do you find out where these people are talking, or what they’re saying? The internet is a big place!
Fortunately, there are some handy tools and tricks that can help you keep an ear to the ground — with very little effort. In this article, you’ll learn three easy ways to keep tabs on what your customers are saying about your business.